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Privacy Policy

Privacy Policy for The Enchanted Bonsai Bazaar

Effective Date: August 26, 2025

1. Introduction Welcome to The Enchanted Bonsai Bazaar ("we," "us," or "our"). We are a Web3-oriented community art initiative dedicated to supporting project founders and creators. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our Facebook store, interact with us, and purchase our products, and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are This privacy policy applies to data collected through our Facebook store. Please note that when you use our Facebook store, your data is also subject to Meta's (Facebook's) own Privacy Policy. We do not control Meta's data collection or usage practices.

3. The Data We Collect About You We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, last name, and username or similar identifier.

  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

  • Transaction Data: Includes details about products you have purchased from us and details about payments to and from you. Please note that we do not store your full payment card details; these are processed securely by Facebook's designated payment processor.

  • Communications Data: Includes your preferences in receiving marketing from us and your communication preferences, as well as any correspondence you have with us via Facebook Messenger, email, or other channels.

4. How We Use Your Personal Data We use your personal data for the following purposes:

  • To Fulfill Your Orders: To process and deliver your orders, including managing payments, fees, and charges, and sending you order and shipping confirmations.

  • To Manage Our Relationship With You: To provide customer service, respond to your inquiries, and notify you about changes to our terms or privacy policy.

  • For Marketing (with your consent): To send you information about new products, promotions, and updates about our community and the creators we support, but only where you have opted in to receive such communications.

  • To Comply with Legal Obligations: To comply with any legal or regulatory obligations we may have.

5. How We Share Your Personal Data We do not sell your personal data. We may have to share your data with the following parties for the purposes set out above:

  • Facebook/Meta: As the platform hosting our store, Meta processes data on our behalf and according to its own policies.

  • Payment Processors: To securely process your payments for orders.

  • Shipping & Fulfillment Partners: Third-party shipping providers (e.g., USPS, FedEx, UPS) to deliver your products.

  • Legal Authorities: If required by law, we may disclose your information to law enforcement or other government officials.

6. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We rely on the security infrastructure provided by Meta for our Facebook store.

7. Data Retention We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Your Legal Rights Depending on your location, you may have rights under data protection laws in relation to your personal data. For example, residents of California (under the CCPA/CPRA) and the European Economic Area (under GDPR) have specific rights. These may include the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request the transfer of your personal data.

  • Right to withdraw consent.

To exercise any of these rights, please contact us.

9. Children's Privacy Our store is not intended for children under the age of 16, and we do not knowingly collect data relating to children.

10. Changes to This Privacy Policy We keep our privacy policy under regular review. Any changes will be posted on this page. This policy was last updated on the effective date noted above.